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Introduction: What Is Happening, Why, and So What? Alan P. Balutis In mid-2007, the Cisco Internet Business Solutions Group (IBSG) began an effort to contribute to the new administration’s management initiatives, which are designed to better implement...

by Bill Damaré The Department of Defense and private sector have reaped the benefits of standardizing project management tools and techniques for many years. Improvements in the way projects are estimated, scheduled, monitored, and completed have...

What are the drivers of trust in government? What specifically do we expect of public sector officials? And how can we go about improving overall trust? As I reflect on my own musings, blogs and other public utterances on these questions, along with what...

When people hear the term “public servant,” they think of presidents, governors, legislators, cabinet secretaries, agency directors—the political officials featured on news broadcasts, on political talk shows, and in newspapers. These...

As an exchange student from Kyrgyzstan, I've been lucky to experience a school system in the United States that opened my eyes to new possibilities - as well as appreciate what I've had back at home from kindergarten through high school. Having...

One of the most difficult problems for local governance is to determine institutional arrangements and boundaries for local goods and services that are preferred by citizens in different geographical areas or that possess different production characteristics...

In an increasingly multisector workforce environment, public managers can infuse results expectations into performance documents to achieve desired outcomes and ensure accountability. by Joe Alexander and Phil Kangas Citizen demands on federal, state...

Several weeks ago I had the privilege of being one of 57 high school students who participated in a 5-day conference at Disney World in Orlando, Florida. The event - Better Understanding for a Better World - was organized by Imam Mohamad Bashar Arafat...

The United States is a 220-year-old democracy whose growth has been fueled by a world-wide immigration that began in the 17 th century and continues to this day. While the main ideals of the United States are: patriotism, liberty, equality, and justice...

Federal executive boards now play a pivotal role in emergency planning, response, and recovery. By Kimberly E. Ainsworth In 1961, President John F. Kennedy established federal executive boards (FEBs) by presidential directive to achieve better interagency...

Picture this. You’re tutoring a forty-something college graduate from the former Yugoslavia. The discussion gets around to some of the cultural differences between his new democratic republic and the United States. Back home, pay-to-play is axiomatic...

Government, privatesector, and citizen stakeholders must collaborate to reduce pipeline risks. On November 1, 2007, a twelve-inch liquid propane line ruptured in Clarke County, Mississippi. Over the next forty-eight hours, eleven thousand barrels of propane...

The second generation of Web access will change the way government delivers services and its relationship with the American public. by Daniel Mintz In spring 2006, after becoming chief information officer at the U.S. Department of Transportation (DOT...

Working together, federal, state, local, and private-sector entities plan and execute an intermodal transportation breakthrough in Denvers Southeast Corridor. By Van R. Johnston, Wendy Haynes, and Claire-Lauren Schulz The megaprojects environment has...

My apologies for the long dry spell – especially for those of you who can’t wait for the next agile bureaucracy post, not! I was temporarily distracted by our recent conference entitled Transforming Bureaucratic Cultures: Challenges and Solutions for...