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Learn what the Florida Department of Revenue, a large organization in the fourth most populous state, has been doing to generate business results that exceed private-sector performance expectations. Dale F. Weeks Competition from privatization and outsourcing constantly threatens the sustainability of...

Federal agencies are introducing performance-based pay approaches using specific rewards practices to facilitate the transition to performance-based work— what we call “reward for performance.” Bill Trahant and Steve Yearout Implementing a more market-based and performance-oriented pay system (in government...